Privacy notice
When you submit an inquiry, we use your details to reply with availability, confirmation information, and practical guidance related to your request.
What we collect
Typically, we receive contact details and trip preferences you enter—such as your name, email, phone number, preferred date, and message. We may also receive optional notes related to accessibility or planning preferences.
How we use it
We use your information to respond to your inquiry, confirm meeting details where needed, and provide service-related updates about your request. We don’t sell your personal information.
Your choices
If you agree to email updates, you can request changes to your preferences later. You can also contact us with questions about access or corrections to your request details.
We aim to keep information accurate and relevant—only what’s needed to answer you and support your booking request.
Retention
We keep request-related information for as long as it’s reasonably necessary to fulfill your inquiry, handle follow-ups, and meet legal or safety obligations.
Security
We take reasonable steps to protect the information you share. If something doesn’t look right, please reach out to support so we can help.
Questions about data?
Visit Support to ask about your request details. We’ll guide you to the right next step.